It's amazing what you can hear when you listen. It sounds stupid, but a lot of the time, especially with today's fast pace, we may hear, but we never listen. Sit there contently or read something, but never fully process the full impact of the words. I always believe that I have to get better at listening. Not just hearing the words, but processing them and then coming up with a response that doesn't alienate or belittle the sender. Sometimes less is better with responding. Just a few, "I understand, I get it, I hear you...." may do the job. Sometimes too many words can come off as preaching. Sometimes it can be a lose-lose situation and you need to tread lightly. The fact you will sit there and listen or read is very important though. Don't discount that simple action. And sometimes not responding doesn't mean you don't care. Just may not have anything to add at the moment. Communication between people can be difficult, but if you show you love someone and they respect and care about you, you can get through anything with a few caring and supportive words.
A dog is not considered a good dog because he is a good barker. A man is not considered a good man because he is a good talker. - Chuang Tzu